Product User Guides
Detailed guides for every RunBeat product — features, getting started, and how-to walkthroughs.
RunBeat Pulse
Cloud playout automation
Scheduling, media library, prep/VT log, voice tracking, Ad Manager, compliance integration, network broadcasting, and more.
Read the Pulse guide →
RunBeat Compliance
Automated lyric compliance
Lyric transcription, forbidden words management, severity classification, compliance reports, independent track checking, and audit trails.
Read the Compliance guide →
RunBeat CRM
Sales & advertiser management
Account management, sales pipeline, campaign builder, contract automation, support & helpdesk, workflow automation, Microsoft 365 integration, and reporting.
Read the CRM guide →
RunBeat Controller
DAB multiplex management
Ensemble configuration, service management, capacity planning, audio encoding, PAD, transmission monitoring, and EDI distribution.
Read the Controller guide →
RunBeat Bonus
Sales target & bonus management
Quota frameworks, target assignment, progress tracking, bonus calculation, gate payouts, true-up, earnings modelling, and reporting.
Read the Bonus guide →
RunBeat Contracts
Contract lifecycle management & e-signatures
Full CLM: contract authoring, clause library, counterparty negotiation, approval workflows, e-signatures, obligation tracking, amendments, renewals, AI assistant, bulk send, SignForms, forms & surveys, and reporting.
Read the Contracts guide →
RunBeat Calendar
Smart scheduling for teams
Team calendars, resource booking, find-a-time scheduling, public booking pages, Microsoft 365 & Google Calendar sync, CRM integration, and notifications.
Read the Calendar guide →
RunBeat Engage
Customer engagement & live chat
Embeddable chat widget, real-time visitor tracking, AI chatbot, lead scoring, proactive triggers, cross-app integration with CRM, Contracts, Calendar, and Bonus.
Read the Engage guide →
RunBeat CMS
Website content management
25 templates, drag-and-drop Page Builder with 30+ blocks, shows, presenters, events, competitions, RSS feeds, listener club, Talkback, Pulse integration, custom domains, and headless API.
Read the CMS guide →RunBeat Streaming
Broadcast-critical stream distribution
Multi-destination relay, real-time monitoring, automatic backup audio failover, per-output transcoding, Myriad OCP integration, alerts with escalation, and uptime reporting.
Read the Streaming guide →